Order Cancellation Policy

At MR. H JEWELLERY SRL , we strive to offer flexibility and high quality services to our clients:

  • Cancellation of Standard Orders : Standard orders can be cancelled without additional costs before shipment, in accordance with EU law .
  • Cancellation of Custom Orders : Cancellation of custom orders will result in the loss of 50% of the order value, as they are excluded from the general right of withdrawal.
  • Cancellation Procedure : Contact us at comenzi@klv.geg.mybluehost.me or 0751 548 145 to cancel an order.